How to cancel order in Lazada? [Step-by-Step]

Lazada is the Amazon of Asia. Great and fake products are just few clicks away.  Big discounts is really attracting buyers to buy item. But sometimes we make mistakes and you want to cancel your order in Lazada. Is this possible?

My answer is a quick yes. But...

As long as your purchased item is not yet done with processing, you can still request to cancel your order.



Here's the steps to cancel your order in Lazada.

  1. Login to your account or click here. 
  2. Click "My Orders"
  3. Select Cancel. If you can't see the cancel button. It means you can't cancel your order anymore.
  4. Fill out the form and click Next
  5. Wait for atleast 60 minutes to changes the status of your order to cancel. You may want to refresh the page from time to time.
You can check the status of your cancel product on the left sidebar.



What will you do if you can't see the cancel button?

It simply means that your package is ready and packed. Don't loose hope. Try to call Lazada Hotline or go to their support page

You're last option

If cancelling your order is a failure. Your last option is to continue with your order. Once you're order arrives, you can return it for free via LBC outlet.

It's one of the reason why I like Lazada. I'm confident to buy items and take all the risk of online shopping. At the end of the day, if I hate the product or it's defective or fake, I can return it easily.



Conditions on returning Lazada items

When returning an item, make sure that it's in the same condition when you received it. I would recommend to save the box and all the extra papers if possible. Don't throw everything.. Because you have 1 to 2 weeks to return an item and get a refund.

Comments

  1. It must be noted that you only have 60 mins or until your order has been shipped to cancel. If it's been shipped already, you can't cancel anymore.

    Doing returns with Lazada is a pain. So unless you're sure of what you're buying, do not place your order.

    source: http://www.gadgetspecsph.com/lazada-tips-and-tricks/lazada-cancel-order

    ReplyDelete
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